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Thank you for contacting Safestyle UK regarding your query.

Unfortunately due to the current situation there may be a delay in receiving a response for which we sincerely apologise but please be assured that we will endeavour to respond and resolve your query as soon as possible.

Please leave your purchase contract number, contact details and a brief description of the query/issue below and one of the team will contact you as soon as possible.

If you deem the matter to be of an urgent nature (vulnerable customer/lock out) please alternatively contact via emergency.customer.services@safestyle.co.uk and an operator will contact you the same day (if your contact is made outside of working hours response will be made the next working day).

Have a question about your order?

Please feel free to browse our help topics below in the meantime, these may save you some time and concern.

Call us on:
0808 250 0782

Helplines are open:

Monday to Friday - 9am to 6pm
Saturday - 9am to 12pm
Please note our busiest times are:
Monday to Wednesday 9am - 11am

Browse Help Topics:

Condensation between double glazing?
What to do if you have a broken window?
Fixing a leaky window?
Composite or uPVC doors?

Or contact us using the enquiry form.

Title:

First name:

Surname:

Contract Number:

House Name/Number:

Postcode:

Telephone Number:

E-mail Address:

Category:

Enquiry Details:

EST

As a full member of the Glass and Glazing Federation (GGF), Safestyle shares its high standards for the flat glass, glazing, window, home improvement and plastics industries in the UK. .

trustmark

TrustMark is a government-backed scheme which monitors workmanship and customer care. It guarantees the highest standards when producing our windows and doors and installing them in your home .

EST

Both our Eco Diamond Windows and A rated Sliding Sash Windows are recommended by the energy saving trust

fensa

We are registered with FENSA - the government authorised Competent Persons Scheme for the replacement of windows and doors in England and Wales.