I'd like to report a complaint
First of all we would like to apologise that something has gone wrong. We try
our very best but if we have failed in any way we absolutely want to hear from you
so we can put any issues you have faced right and continue to improve our business going forward.
Call us on:
0808 278 4613
Or contact us using the form below.
Helplines are open:
Monday to Friday - 9am to 6pm
Christmas Opening Times
Fri 23rd Dec - 9:00am - 3:00pm
Sat 24th Dec - Tue 28th Dec - Closed
Wed 29th Dec - Fri 31st Dec - 10:00am - 5:00pm
Sat 1st Jan - Sun 2nd Jan - Closed
You can find our procedure for handling complaints and customer charter here.